We provide Ofsted registered care for children during school term time from 7.45am - 9am and 3.30pm – 5.45pm. During school holidays we run a holiday club located at Westdale Infants School, Digby Ave, Mapperley which runs from 7.45am – 6pm.
Please sign your child in/out of Woodpeckers on the daily register. If you child is going to be collected by someone other than their parent/carer you must inform the manager before the start of the session. They must be one of those named on the registration form and only adults , aged 16 years and over , and with suitable identification, will be authorised to collect children. In emergencies , ie stuck in traffic , a password / answers to specific questions system will be used.
No adult other than those named on the registration form will be allowed to leave the Club with a child. We will not accept the word of another parent, friend, other family member or any other person. In the event that someone else should arrive without prior knowledge we will telephone the parent/carer immediately.
Fees for before/after school and holidays are £4.25 , £7.75 and £22.50 respectively. Regular fees are payable monthly in advance and we will advise you of the amount due by text to a mobile of your choice. Our preferred order of payment is childcare vouchers , internet banking – with your childs name as a reference (ask manager for details) , cheque or cash.
If fees are not paid in the month they are due then a late payment fee of £20 will be applied. Also a late collection fee of £10 may be charged for children collected after 5.45pm.
If you have any questions relating to payments please contact Lesley Quinn our business manager.
If your child is not attending a booked session for any reason please let us know ASAP but the relevant fee will still be due. One month’s notice is required if you no longer require your child’s place at Woodpeckers or wish to reduce the number of sessions they attend.
You may have a time when you would like to book your child in for an extra session these are called ADHOCs. If we have space we can do this but the fee has to be paid on the day.
Whenever possible please call/text the club during club hours as this is when the manager works. At all other times please text and a reply will be sent to you ASAP.
Please respect our safeguarding code while inside our club. No personal mobile telephones are to be used for calls or photographs.
All our staff have had a criminal record check by the DBS (Disclosure & Barring Service) and consists of a Manager Pauline Hayes , Deputy Lynn Jones and play workers Jane Vance and Katie Bagshaw.
We are happy to collect children from after school activities but please inform us if they are cancelled as school do not do this.
We provide both a healthy breakfast and afternoon snack and we ask that children don’t eat their own food at the club. You will find details of all snack foods given at the top of the afternoon register and a book of allergens of foods given on the table.
You will have completed a registration form when your child started but please remember to update it with any changes. We use these details to provide the best care for your child.
During the time your child is with us they may develop medical conditions or require additional needs please inform us if they do.
We ask that children do not bring items from home to play with.
We do play outside as much as possible after school. Weather appropriate clothing will be needed and you should apply 12hr sun cream in the morning before school in hot weather.
On our notice board you will find lots of information, staff photographs, OFSTED registration, insurance certificates, Safeguarding details, key worker groups, and named staff with first aid plus activities for the week.
We hope that this is all the information you will need, but if you ever have any questions , suggestions , concerns or complaints please inform us.
Pauline Hayes , Manager , 07583-307199
Lesley Quinn , Business Manager , 07507-503942
Email , firstname.lastname@example.org